Below are some comments we have received from our customers.
I love my new mattress.
Very good shopping experience. Sales Associate, Mr. Alvidrez, really explained differences in “models” and was attentive, yet gave us time to try out the mattresses and have time to talk and discuss between ourselves; he was close by but not hovering, to answer any questions. The transaction finished up smoothly; the mattress was delivered on time; and both delivery men were friendly, yet careful and efficient to come in and get it done quickly. Thank you.
We’ve purchased at Mattress Firm before, always the best prices.
Should have bought one a long time ago, thanks much.
Good Services and Sales Rep very courteous and helpful!!!
I had already submitted my feedback, but neglected to make my comments. Javier Gonzalez at the Viscount store was very patient and attentive. He was extremely helpful in my decision to purchase my Simmons Easy Nights mattress set. It was a rather miserable day and I had not slept well in weeks, but thanks to his great salesmanship, I got my new mattress that same afternoon as promised (New Year’s Eve) and slept better than ever. Thank you very much!
Service was outstanding.
In dealing with the Mattress Firm personnel, we found them to be very professional, well trained in merchandising their product and very personable. All in all, it was very uplifting experience.
Sales person very helpful. The delivery crew very professional and fast.