NO HASSLE, JUST HAPPINESS – GUARANTEED!
Selecting a new mattress is an important decision. Mattress Firm wants to alleviate the stress of your experience by offering our Happiness Guarantee so you can buy with confidence. If you are not satisfied with your mattress anytime within 365 days of your original purchase, we will replace your bed with something that may fit your sleeping habits better (cost may vary). Mattress Firm is committed to helping you find the right mattress and we’re committed to your happiness.
Our 365 Day Happiness Guarantee Details
We understand that customer’s needs & comfort levels are different, so to prove our commitment to our customers, we offer our 365 DAY SATISFACTION GUARANTEE.
If you’re not completely satisfied after the recommended 45 day trial period, we credit you 100% of your purchase towards another model. If there is a difference between the new model, you will only be charged the difference (no restocking fees).
One exchange or return of mattress and box spring only per customer. A minimum delivery charge will be charged for all exchanges or returns. Frames, pillows, mattress protectors, delivery charges, special orders, adjustable bases, and stained or soiled product are not included in our Happiness guarantee.